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Refund policy
Return & Refund Policy
I hope you love your jewelry. However, if your purchase isn’t quite right, you may return it under the following conditions.
Returns
Contact me within 14 days of receiving your order.
Return the item within 30 days of delivery.
The jewelry must be unworn, unused, and returned in its original packaging.
The buyer is responsible for return shipping costs. I recommend using a tracked shipping service.
Refunds
Once I receive and inspect the returned item, I will issue a full refund to the original payment method.
Custom Orders
Custom-made and personalized jewelry cannot be returned or refunded, as each piece is created specifically for you.
Damaged Items
If your order arrives damaged, please contact me within 48 hours of delivery and include photographs of the item and packaging. I will resolve the issue at my expense.
Questions
If you have any questions before or after your purchase, feel free to contact me. I’m always happy to help.
I hope you love your jewelry. However, if your purchase isn’t quite right, you may return it under the following conditions.
Returns
Contact me within 14 days of receiving your order.
Return the item within 30 days of delivery.
The jewelry must be unworn, unused, and returned in its original packaging.
The buyer is responsible for return shipping costs. I recommend using a tracked shipping service.
Refunds
Once I receive and inspect the returned item, I will issue a full refund to the original payment method.
Custom Orders
Custom-made and personalized jewelry cannot be returned or refunded, as each piece is created specifically for you.
Damaged Items
If your order arrives damaged, please contact me within 48 hours of delivery and include photographs of the item and packaging. I will resolve the issue at my expense.
Questions
If you have any questions before or after your purchase, feel free to contact me. I’m always happy to help.